1stream Client: A Convenient CRM Overlay for 3CX
1stream Client is a Chrome add-on that serves as a side-by-side client overlay for 3CX, enhancing the browser-based softphone with CRM capabilities. With this add-on, users can seamlessly add data to their CRM without leaving the softphone interface.
One of the key features of 1stream Client is its ability to display CRM information in a side-by-side view alongside the softphone. This eliminates the need to constantly switch between browser windows, improving call center workflows and increasing productivity. Users can easily access and update information related to tickets, contacts, and accounts without any disruptions.
By integrating CRM capabilities directly into the softphone interface, 1stream Client offers a convenient solution for call center agents and customer service representatives. This add-on is especially useful for those who rely heavily on CRM systems for managing customer interactions.
Overall, 1stream Client provides a seamless and efficient way to incorporate CRM functionalities into the 3CX softphone, making it a valuable tool for call center professionals.
